About Cars
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SOURCES OF DEALER INVOICE
PRICING DATA
• Many Internet web sites
provide this data. The most popular are Kelley Blue Book
(www.kbb.com ) and Edmunds (www.edmunds.com).
• There are several pricing books you can buy in
bookstores and on newsstands. But beware, those books are not
published every week or every month, and new-car pricing can
change frequently. As an example, General Motors (GM), Ford,
and Chrysler increased prices on most of their vehicles six to
eight times during the 2003 model year to help pay for sky-high
incentives and cut-rate financing. If you trust any of those
books, you may not have the current numbers.
• Complete dealer invoice pricing for the vehicles
you're shopping is also available as part of our Fighting
Chance information package, described in other locations. We
get weekly updates and typically have price changes as quickly
as any other source.
Why do dealers who make a killing with some
customers agree to slimprofit deals with others? Four key
reasons:
1. First and foremost, they're in a
sales-driven, ego-driven business. At the end of each month,
the first question anyone asks is, "How many cars did we sell?"
not, "How much profit did we make on each deal?" By definition,
almost any sale is a good sale.
2. Frequently, a dealer's future supply is
based on his current sales performance. It's called "turn and
earn." Most dealers are terminal optimists, and they want to be
sure their vehicle allocation will always be sufficient to
support their dreams. In this business, an extra sale today
means an extra sale tomorrow.
3. Once they understand that you're a
knowledgeable shopper who will negotiate a slim-profit deal,
they'd rather take the slim profit than give the sale to a
competitor. Selling one more car this month and making a modest
profit always beats not selling it and making no profit.
4. Finally, since they make the bulk of their
profits from parts and service, they want that vehicle out on
the road, where it will generate a steady income stream. (Parts
and service account for less than 15 percent of the average
dealership's gross sales, but about 50 percent of its net
profits.)
To negotiate a slim-profit deal, you should
start by learning as much as possible about what your vehicle
is going to cost the dealer.
Virtually all automotive information sources
we've seen imply that it's possible to learn the dealer's true
"dead cost" for any vehicle. You need to understand from the
outset that that's not true. Only the owner of each dealership
knows his or her real dead cost.
That's because there are several
nontraditional ways that auto manufacturers are putting cash in
dealers' pockets today that are not reported anywhere and that
no one, on or off the Internet, can tell you about.
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